PRIVACY POLICY

Privacy Policy

Effective Date: 04/19/2025

Austin Synergy Innovations LLC., DBA Jami Austin Coaching is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our coaching services.

By accessing or using our website (the “Site”) or services (the “Services”), you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly

Contact Information: Name, email address, phone number, school/district, and job title, personal contact information, growth goals and support needs.
Scheduling/Registration Data: When booking sessions, enrolling in programs, or signing up for newsletters.
Coaching Sessions: Notes, goals, or self-assessments voluntarily shared during coaching sessions or communications.

b. Automatically Collected Information

Website Usage Data: IP address, browser type, pages visited, time spent on the site, and referring URLs.
Cookies and Tracking: We may use cookies or similar technologies to improve website performance and experience.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and personalize coaching services.
Communicate with you regarding sessions, resources, or updates.
Respond to inquiries and provide customer support.
Improve our website, content, and offerings.
Maintain compliance with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties.

3. Confidentiality in Coaching

We treat coaching sessions and related information as private and confidential. We do not share session notes, recordings, or coaching discussions with third parties unless:

You provide written consent.
Disclosure is required by law (e.g., court order, risk of harm, or mandated reporting in educational settings).
It’s necessary to protect our legal rights.

4. Third-Party Tools & Services

We may use trusted third-party tools (e.g., scheduling platforms, video conferencing apps, payment processors, or email services). These third parties have their own privacy policies and are responsible for how they handle your data.

5. Data Storage and Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. You acknowledge and accept this risk when using our Site or Services.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access or request a copy of the personal data we hold about you.
Correct or update your personal data.
Request deletion of your data, subject to legal exceptions.
Withdraw consent for processing (where applicable).
Opt out of marketing communications.

To exercise any of these rights, please contact us at [Your Email].

7. International Data Transfers & Users

(New Section for GDPR & International Compliance)

If you are accessing our Services from outside the United States, please note that your information may be transferred to, stored in, and processed in the U.S. or other countries where our servers or service providers are located. These countries may have data protection laws that differ from those in your jurisdiction.

For users in the European Economic Area (EEA), United Kingdom, Switzerland, or other regions with data transfer regulations, we process your data under appropriate legal bases, such as:

Consent
Contract performance
Legitimate interests
Legal obligation

We take reasonable steps to ensure your data is protected, including the use of Standard Contractual Clauses (SCCs) or other safeguards where applicable.

8. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. Children's Privacy

Our Services are intended for adults in professional roles (e.g., school leaders). We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such information, please contact us.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Effective Date.” Your continued use of the Site and Services indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data rights, please contact us:

📧 jamiaustin@austinsynergyinnovations.com

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us: